If you started a 2014, 2015, or 2016 return in TurboTax Online but couldn’t file it before the shutdown, start by purchasing the TurboTax CD/Download software and installing it on your computer. Window instructions | Mac instructions
Don’t forget to also download and install the appropriate state program(s), if your return includes one or more states. Windows instructions | Mac instructions
Then, follow these steps to finish your online return in the TurboTax software program:
- Download a copy of your prior-year file and save it on your computer (we recommend saving to your desktop or My Documents for ease of retrieval).
- Open your TurboTax software program, and then choose File > Open Tax Return.
- Browse to the tax data file you downloaded in step 1, select it, and then click Open.
- You can now finish up your return. You’ll need to paper-file, as e-filing for prior years is no longer available.